Customer Care

Shipping


  1. We ship via USPS & Fedex mail. The details provided here are for reference only, we reserve the right to ship the order with the best alternate shipping method available. Orders received on Saturday & Sunday will be processed on Monday. Orders are not processed on scheduled USPS mail holidays.
  2. Domestic (U.S.A):
    - Economy Free Shipping: 10 - 12 business days
    - Standard Shipping: 5 - 7 business days
    - Expedited Shipping: 3 - 5 business days
    - Ground/Best Way: 5 business days
    - 2nd Day AIR: 2 business days
    - 3rd Day AIR: 3 business days
    - Next Day AIR: 1 business day

Delivery time does not include order processing time. This can be up to a maximum of 2 - 3 business days. Orders received on Saturday & Sunday will be processed on Monday.

You will always have an opportunity to see the full amount of your purchase with shipping charges before you confirm your order.

 

Payment Options


We accept MasterCard, Visa, American Express, Discover, Paypal & Google Payments.

Paypal Checkout Visa MasterCard Amex Discover

Paying online with a credit card is easy and safe. Our secure server encrypts all submitted information. Just enter your credit card information during Checkout.

Safe Shopping Guarantee


The PetalBeauty.com Safe Shopping Guarantee protects you while you shop so you never have to worry about credit card safety. 

We guarantee that every transaction you make will be 100 percent safe. This means that you pay nothing if unauthorized charges are made to your card as a result of shopping with us. 

Returns


Since your satisfaction is a priority we know it is sometimes necessary to exchange or return an item. You may return your purchase within 30 days of purchase for a refund or replacement. To process a return, please follow the steps below: 

  1. Log into your PetalBeauty.com My Account. After logging into your buybatterynow My Account, you will be taken to your Account Profile.
  2. From your Account Profile sidebox, find the order you wish to return located in your Orders History.
  3. Open the order and Click the "Registration of the Return" link to the right of the order info page.
  4. You are now looking at the "Registration of the Return". Check the line item box, located to the left, for each item you wish to return.
  5. Once on the RMA detail page, you will need to select the following information from each drop down menu. You will need to tell us: Quantity (Qty), Reason for return and Resolution Requested (if you would like a refund or replacement order shipped).
  6. Once you've selected an option from each drop down menu, you can enter additional details in Comments section. click the Return button.
  7. If your return information meets PetalBeauty.com Return Policy criteria, a confirmation will be emailed with either "Approved" or "Declined" RMA statuses.
  8. All Returns must include RMA slip, which can be printed by Clicking here. ("Return status" section under your Account Profile sidebox).
  9. Secure merchandise in original packaging if available and enclose the completed return form. Return merchandise in "as new" condition by pre-paid mail. 

If your claim is approved, you will usually receive your replacement product, credit or refund within 2 to 3 weeks. Shipping charges are not refundable.

 

Legal Notice


The content of this Internet site is owned or controlled by Petal Enterprises LLC and it's website www.PetalBeauty.com, and is protected by worldwide copyright laws. Content may be downloaded only for personal use for non-commercial purposes, but content may otherwise not be copied or used in any way.

The owners of this site will use reasonable efforts to include up-to-date and accurate information but make no representations, warranties, or assurances as to the accuracy, currency, or completeness of the information provided. The owners of this site shall not be liable for any damages or injury resulting from your access to, or inability to access, this Internet site, or from your reliance on any information provided at this Internet site.

The trademarks, service marks, trade names, trade dress and products in this Internet site are protected in the United States and internationally. No use of any of these may be made without the prior, written authorization of the owners of these trademarks, service marks, or trade names, except to identify the products or services of the company.

Any personally identifiable information in electronic communications to this Internet site is governed by this site’s Privacy Policy. The owners of this site shall be free to use or copy all other information in any such communications, including any ideas, inventions, concepts, techniques or know-how disclosed therein, for any purposes. Such purposes may include disclosure to third parties and/or developing, manufacturing and/or marketing goods or services.

 
© 2012 Petal Enterprises LLC. All rights reserved.
 
 
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